- 本公司將全額退款land portion；
- 因各航空公司取消政策不同，機票罰款部分，超值旅遊將提供每人最高 $350 優惠券，此優惠券無效期，可轉讓但不能與其他優惠活動（券）併用。
- 特別團如：澳洲住宿Longitude 131、日本四季島火車、萊茵河輪、南美等，或一般團體出發日30天內，取消或改變，須根據超值旅遊常規取消條款處理，詳情請參閱報名規則。
Dear VIP Guests：
Due to the current COVID-19 global epidemic, we announced a temporary change to our cancellation policies on March 4th, 2020 (12am PST).
- Cancellation of tour by our company：
- Land tour will be fully refunded
- Due to the various cancellation policies of each airline, if there is a ticket penalty, we will compensate you for the penalty amount in the form of a travel coupon up to $350 per person (no expiration date, transferable, non-combinable with other promotion) for you to use towards a future tour
- If guest, you decide to change or cancel your reservation：
- You will have the option to transfer your booking to an alternate tour or departure without penalty up to 30 days prior to departure. Your deposit will be retained as credit with us and can be used at any time for future tours.
- Please note that any airline penalties will be guests own responsibility；
- The following changes or cancellations will adhere to our normal rules and conditions stated on our website. Any changes within 30 days prior to the departure, and special tours including Australia staying in Longitude 131, Japan Shikijima Train, Rhine River cruise and South America tours. For more details, please visit terms & conditions
The above are temporary policies set in place to address Covid-19. We reserved the right to adjust this policy should the Coronavirus situation change.
Your safety and well-being are our main priority, we will closely monitor the ongoing conditions and update you as soon as possible. We kindly ask for your understanding and support for any inconveniences caused.
Please be mindful of basic prevention methods and stay safe and healthy!